Become a Founder Member

Help Shape the Future of Retail Customer Care

Lead by example
Influence higher standards
Earn lifetime recognition
Become a Founder Member


What Is a RiseNet Founder Member?

RiseNet Founder Members are the businesses that support RiseNet at its foundation stage and help shape the standards that will define better retail customer care.

Founder Membership is limited and time-bound.
It recognises early supporters who believe that retail should be built on trust, transparency, and accountability — not just transactions.

Founder Members are not just members.
They are contributors, leaders, and long-term supporters of higher standards.


Founder Member Pricing

£249.00 per year for the first two years. (current Trusted Retailer membership £349.00 per year)
Then 25% discount per year for life

This is a permanent benefit that remains in place for as long as Founder Membership is maintained.

Founder Members are rewarded for supporting RiseNet early — not penalised later.


What Founder Members Receive

Founder Members receive all Full Membership benefits, plus enhanced recognition and influence.

✔ Use of the RiseNet Mark of Trust

  • Display the RISE Mark of Trust on your website and marketing
  • Show customers your commitment to higher customer care standards
  • Stand out as a trusted, responsible retailer

✔ Founder Member Recognition

  • Permanent recognition as a RiseNet Founder Member
  • Founder Member designation on RiseNet channels (where applicable)
  • Distinction from later membership cohorts

Founder status is never removed.


✔ Influence and Contribution

Founder Members can:

  • Contribute feedback on standards development
  • Help shape future RiseNet customer care and delivery standards
  • Share real-world retail insight to ensure standards remain practical and fair

RiseNet standards are built with businesses, not imposed on them.


✔ Business Support & Guidance

Founder Members receive:

  • Access to RiseNet customer care standards and frameworks
  • Practical guidance to improve service and reduce disputes
  • Support focused on improvement, not enforcement

RiseNet exists to help businesses grow trust and confidence.


✔ Reduced Risk, Stronger Reputation

Founder Members benefit from:

  • Clear complaints-handling expectations
  • Better customer communication
  • Reduced chargebacks, disputes, and negative reviews
  • Stronger customer trust and loyalty

Good customer care protects your reputation as well as your revenue.


✔ Long-Term Value

Founder Membership delivers:

  • Lifetime discounted pricing
  • Ongoing access to evolving standards
  • Recognition as an early supporter of higher retail standards
  • A clear signal to customers that your business takes service seriously

This is an investment in credibility, not just membership.


Who Founder Membership Is For

Founder Membership is ideal for businesses that:

  • Want to lead, not follow
  • Take customer care seriously
  • Value trust, transparency, and accountability
  • Want to influence standards, not just comply with them
  • Believe better retail benefits everyone

If you want to help shape the future of retail customer care, Founder Membership is for you.


Founder Members Set the Benchmark

Founder Members represent the highest level of commitment to RiseNet at launch.

They help:

  • Define what good customer care looks like in practice
  • Ensure standards remain realistic and effective
  • Raise expectations across the retail sector

Founder Members don’t just join RiseNet — they help build it.


Founder Membership Summary

  • £249.00 per year for the first two years
  • 25% discount per year for life
  • Permanent Founder Member recognition
  • Use of the RiseNet Mark of Trust
  • Influence over standards development
  • Business support focused on improvement

Conclusion

Be part of the foundation.
Help raise standards across retail.
Become a RiseNet Founder Member.

Apply to join RiseNet

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